Updates

After calling Virgin Media again about the junk mail and listening to somebody verbally lead me through the process of removing our multiple addresses from their database I really thought I'd got through to them, but unfortunately it seems not. I rang them again today, our address was not in their database apparently, so now it is, with a note for them not to mail us. She recommended the Mail Preference Service to me, which we have been members of for sometime now.

The latest FStream update that allows it continue playing when the iPhone sleeps has stopped the even flaky functioning on the 3G network :( It still works for some of my friends so double :((

Following a suggestion on the ADSL Guide forums I filed a complaint with ISPA on behalf of my girlfriend. Virgin Media contacted her before she'd even seen my email informing her that I'd done anything, so she was a bit confused. They have since given her a migration code and promised her that they won't charge her a cancellation fee.

My ebay scammer address seemed to work, my iPhone has now successfully sold. Unfortunately I am now getting dodgy emails about my bike ad, one from "DURHAM UNITED KINGDOM" who wants to buy it as a gift for his son who is a medical doctor in South Africa, surely there must be closer basket cases to Durham, and South Africa for that matter.

I continued to receive replies from paypal even after my final thank you and good night. I guess they have to reply to every email. The latest was a request for feedback. My answers included: "Your representatives largely do not seem to speak English. That would be a good start. There is also way too much insincere waffle about how they are so pleased to be able to help me that it almost sounds sarcastic." and "It's a rip off for sellers but very convenient."

Something I've been meaning to mention for a while: 02 seem to have quietly dropped their fair usage limit, yay!

Updates

Virgin Media is still sending me junk mail. Yesterday I called and was told that Virgin Media probably have no control over this particular piece of junk mail as Royal Mail probably addressed and sent it. I have been advised to contact Royal Mail to stop the junk mail so I will see how far I get with them. I was also given Virgin Media's Marketing contact details.*

After waiting a couple of weeks for O₂ to get back to me (2 days quoted) I decided to call them. After explaining my problems I was told that the full amount I was charged while away has been refunded to my account. I guess they just couldn't be bothered to investigate.

Having destroyed my SmartTalk, Griffin have ceased contact. Maybe it was a joke.

* Seems that the Virgin Media guy I spoke to was wrong: 1. The opt out service only relates to unaddressed mail. Royal Mail is still legally obliged to deliver all addressed mail, which includes mail that is addressed “To the Occupier”. The Virgin Media junk mail is all addressed "To the Occupier".

Junk Mail: BT

Called BT this morning to ask them to stop sending me junk mail. Apart from transferring me through three different departments they were quite good about it, sky and virgin were able to do it without transferring me at all, and of course I didn't ask for it in the first place.

Junk Mail

Oh my God I hate junk mail. I have had to ring up Virgin Media three times. They had our hose down as the house and two flats. I swear I have told BT before that I don't want any of their crap. I usually find that ringing the number on the junk gets best results. It was actually quite frustrating ringing Virgin as they were so reasonable and polite. Sky is another major offender.