Wednesday, September 17, 2008


Virgin Media is still sending me junk mail. Yesterday I called and was told that Virgin Media probably have no control over this particular piece of junk mail as Royal Mail probably addressed and sent it. I have been advised to contact Royal Mail to stop the junk mail so I will see how far I get with them. I was also given Virgin Media's Marketing contact details.*

After waiting a couple of weeks for O2 to get back to me (2 days quoted) I decided to call them. After explaining my problems I was told that the full amount I was charged while away has been refunded to my account. I guess they just couldn't be bothered to investigate.

DestroyedHaving destroyed my SmartTalk, Griffin have ceased contact. Maybe it was a joke.

* Seems that the Virgin Media guy I spoke to was wrong: 1. The opt out service only relates to unaddressed mail. Royal Mail is still legally obliged to deliver all addressed mail, which includes mail that is addressed “To the Occupier”. The Virgin Media junk mail is all addressed "To the Occupier".

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