Around The Houses

Back in September I bought my sister an Asus Eee PC for her birthday. It's not the absolute wonder that I was hoping, but she seems happy enough with it, once I'd got the flickr uploader working, which was a pain to add to the launcher, but I digress. The keyboard is now quite properly faulty, the s key and space bar work intermittently and the tab key doesn't work at all, though I am pretty sure she won't have noticed that one :) So I head on over to ebuyer to see about returning it, find their online form and fill it in. After going through the whole process it then gave me a number to call ebuyer on. Fine, I call the number. A guy picks up quite quickly, but informs me that Asus deal with returns direct, so gives me their number. I call them, and navigate their telephone menu. I speak to a woman. She tells me that I will need to fill in their online returns form. I have the Eee on my lap, ready to read the serial number as instructed by the ebuyer guy. I try to type in the address, but unfortunately it has the letter s in it. If you want to return your Eee, save yourself some time and money in 087 numbers by going directly to http://uk.asus.com/rma.