jamiekitson 09:44:02That much is true, and fairly close to what I actually remember of the conversation, but from here it gets further and further from the truth and what I actually said.
Sandra Long 09:45:24
Thank you for contacting eBay Live Help, my name is Sandra. How may I help you today?
Hi i would like to report a seller for forcing me to remove the feedback that i left
jamiekitson 09:46:37I didn't know that, so it's quite unlikely that I would have said it. Especially like that.
can you please help me
Sandra Long 09:47:31
Sandra Long 09:48:02
I understand you want to report your seller as they are forcing you to remove the feedback you left. I'll be happy to look into this for you. While I'm reviewing your account, are there any additional concerns you would like me to address for you today?
here;s the info that you need
Item number: **********
Sandra Long 09:49:42
Don't worry, I will do my best to help you resolve this matter. Please bear with me for a few moments while I investigate this for you.
Sandra Long 09:54:20
Thanks for waiting.
Sandra Long 09:54:36
We want to assure you that we'll take appropriate action if necessary based on our site rules.
Sandra Long 09:54:49
The action we take may include formal warnings, temporary account restrictions and indefinite suspension, depending on the severity of the policy breach. Members who receive a warning or a temporary suspension will be able to continue to trade on eBay.
Sandra Long 09:54:53
As I'm sure you'll understand, member privacy is one of our top priorities, so we won't be able to update you about the results of this investigation
Sandra Long 09:55:13
It will still be your own discretion if you will remove the feedback, Jamie.
but this seller is already warn that it is not allowed to harrass an ebayer nor threat them if you cant get what you want right?
jamiekitson 09:56:24Nope, didn't say that.
Definitely i wont remove the feedback
jamiekitson 09:56:35Didn't say that either.
so the other buyers will know how bad he is
Sandra Long 09:57:41Didn't ask that.
Yes, it is your right to leave the appropriate feedback.
but what i am trying to say is what kind of warning that you will be sending to this seller?]
jamiekitson 09:58:46I definitely didn't say that, and he has never threatened me with violence.
it should be a serious issue because he is trying to tell me that he can come here and break my neck
jamiekitson 09:58:53Also completely untrue.
i already reported this member to local police
Sandra Long 09:59:44So now I am left feeling like I want to contact the eBay member to tell him that I didn't accuse him of these things and take his side against eBay.
I assure you that we will be taking the appropriate action.
have a great day
Sandra Long 10:01:28
It's my pleasure to assist you, will there be anything else I can help you with?
none so far
The chat session is being wrapped up.
The chat session has ended.
This chat was on 08/16/2012. All times in the above transcript are in the following time zone: (GMT) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London
UPDATE: After emailing eBay with a couple of my comments above, I received the following reply:
Thanks for emailing us back about this seller. I understand your concern that they are still selling on eBay...Sigh.