Monday, August 04, 2008

Thoughts On British Gas

British Gas have to be the most incompetent fuckwits I have ever had to deal with. They cannot even keep their own appointments. My flatmate waited in last week, took a day off work, and they didn't turn up. Today we arrive home to find one of those notes to say they came but no one was in. Well what a fucking shocker, maybe that's because you were A WEEK LATE.

A few months ago we had some problems with our boiler. They first needed to come round and assess the situation. Someone then came round to fit a new expansion vessel. He arrived in the afternoon and when he saw the boiler said that it was an all day, two person job. He went away and left the expansion vessel with us. In the mean time a private firm came round. They informed us that the expansion vessel wouldn't solve our hot water problems, and that they didn't think the expansion vessel that had been left with us was the correct model. Over a series of long phone holds and eventual conversations I tried to persuade various people on the phone that we needed a different part. I don't even need to tell you what the outcome was.

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