HiThe next day I checked the website and they'd used our wording verbatim!
I think the following sentence has a couple of pluralisation inconsistencies:
xxx group provides local authorities with (the) ultimate software solution(s) that deliver(s) on the promise of seamless integration and automation from citizen interface(s) to document storage.
But it's still quite long and indecipherable. The following seems to make more sense:
xxx group provides local authorities with software which delivers seamless integration and automation from user interfaces through to document storage.
Tuesday, December 30, 2008
Monday, December 29, 2008
Saturday, December 20, 2008
In other news:
I didn't realise just how many Americans are in prison, 1% of the adult population! As stated in a boing boing article on a death row prisoner. An interesting point is made that the population has risen from "normal" to world record beating levels in just the last thirty years.
Continuing my thoughts on the evening up of prices here and abroad, hopefully we might be hearing less of the cries of "rip off Britain!" Though of course those cries will be replaced by complaints about not being able to afford so much while on holiday and that their dear old aunt can no longer afford a choritzo in her local Spanish supermarket on her quickly devaluing UK pension. Still, if she's bought the house she'll be quids in.
Thursday, December 18, 2008
Monday, December 15, 2008
Saturday, December 13, 2008
Thursday, December 11, 2008
Wednesday, December 10, 2008
This is turning into a bit of an ebay blog :-/
I still have 7 posts to go to keep up with previous years. That's one post every three days.
Monday, December 08, 2008
Of course the closer we get to a zero interest economy the less motivation there will be to save. My house mate and I wondered what the position would be under a negative interest economy, where you get paid to borrow and penalised for saving. Every year you borrow your debt would go down, you would get paid less each year and your house would devalue with your mortgage.
I don't understand why the government is still trying to encourage banks to lend, surely that is what got us in this mess in the first place, if you ask me the best thing they could do would be to bring back student grants and get rid of student loans, which set people up for a life of debt and tell them that borrowing is a fine and normal thing to do.
Monday, December 01, 2008
Thursday, November 27, 2008
My Name is Mr Frank Moore am an Australian based in Hawthorn Terrace DURHAM UNITED KINGDOM.I saw your advert that you have a bike for sale am interested in buying the bike from you i will like to know the mechanical history bike.I can't download the pictures from the site kindly furnish me with more picture's of the bike so that i can have a view and make up my mind on it.Am buying the bike for my Son as a birthday gift and my Son his presently in South Africa practicing as a Medical Doctor.you can ring me on 07031856882 or email:email@example.com. Regards FrankWell it turns out that 070 numbers are not mobile numbers, they're "personal" numbers, that can cost up to 50p a minute. I wish I'd googled for that particular number earlier, having found this, which sounds strangely familiar:
My Name is Mr Dennis Wilson am an Swedish based in DURHAM UNITED KINGDOM.I saw your advert on internet that you have a pup for sale am interested in buying the pup from you i will like to know the health condition of the pup,Is the pet KC registered?furnish me with more picture's of the pup so that i can make up my mind on it as am buying the pup for my Son as a birthday gift and my Son his presently in South Africa practicing as a Medical Doctor.you can ring me on 07031856882 or email:firstname.lastname@example.org. Regards Dennis
Monday, November 24, 2008
Thursday, November 20, 2008
The latest FStream update that allows it continue playing when the iPhone sleeps has stopped the even flaky functioning on the 3G network :( It still works for some of my friends so double :((
Following a suggestion on the ADSL Guide forums I filed a complaint with ISPA on behalf of my girlfriend. Virgin Media contacted her before she'd even seen my email informing her that I'd done anything, so she was a bit confused. They have since given her a migration code and promised her that they won't charge her a cancellation fee.
My ebay scammer address seemed to work, my iPhone has now successfully sold. Unfortunately I am now getting dodgy emails about my bike ad, one from "DURHAM UNITED KINGDOM" who wants to buy it as a gift for his son who is a medical doctor in South Africa, surely there must be closer basket cases to Durham, and South Africa for that matter.
I continued to receive replies from paypal even after my final thank you and good night. I guess they have to reply to every email. The latest was a request for feedback. My answers included: "Your representatives largely do not seem to speak English. That would be a good start. There is also way too much insincere waffle about how they are so pleased to be able to help me that it almost sounds sarcastic." and "It's a rip off for sellers but very convenient."
Something I've been meaning to mention for a while: 02 seem to have quietly dropped their fair usage limit, yay!
Wednesday, November 19, 2008
1. Venison - I have never tried this. I would though. I have eaten veal
Wasn't that impressed by the venison I had. Not sure what venison has to do with veal. Veal is a cruel way to bring up calves. Venison is typically wild deer.
6. Black pudding
7. Cheese fondue - made it.
She made it for my house mate at the time and I. I think she was quite nervous about it but it was very enjoyable, and my first fondue.
9. Borscht - made it.
She hasn't made it for me :(
19. Steamed pork buns - well now, I have no idea what that is.
These are the clouds you get for Dim Sum. I loved them the first time I tried them but I've got a bit bored, they're a bit dry and dull.
50. Sea urchin - no.
Street urchin - yes.
55. McDonald’s Big Mac Meal - I cannot think of many things worse than that.
Don't knock it till you've tried it... there's just something about that sauce...
68. Haggis - no.
If you like black pudding you must try haggis Yvonne!
75. Roadkill - no.
Was tempted to stop and pick up a pheasant the other day, was disappointed that I didn't. I am turning into my dad.
77. Hostess Fruit Pie - Is that a brand name? Well, no then.
Is that a joke?
Friday, November 14, 2008
In the real world I am enjoying their sarcasm, intended or not. Emphasis is my own.
The seller is saying that his paypal account has been blocked temporarily until he receives a pin code in the post because he changed his address. Is that possible?
Dear Jamie Kitson,
Thanks for contacting PayPal. My name is Nikki and I appreciate the opportunity to assist you with your questions about troubles with the account regarding a spoof email.
Allow me to explain, the email you have received is a SPOOF EMAIL, it may exactly look like a genuine PayPal email but it is not. I did not find any limitaions[sic], restrictions or unauthorised access on the account. Please do not respond to the email so we can protect your account. Kindly forward the email you received to Spoof@paypal.com and email@example.com so we can investigate the e-mail’s source.
(Later in the exchange I am told that they cannot check the seller's account, I believe they totally misunderstood here and checked my account.)
Please could you actually read my question before responding? I have not received any email from paypal. I want to know if paypal ever blocks accounts until the user has received a pin number in the post.
Sorry, I see your reply was relevant to my question. However, you state that there is no restrictions on his account, however, when I initially tried to pay him through ebay/paypal, I was informed that the seller was not currently able to receive payment, this was not any sort of spoof, it came directly from the ebay/paypal site.
It is still the case, ebay/paypal is telling me that the seller cannot currently receive payments.
Dear Jamie Kitson,
Thank you for contacting PayPal my name is Robbie and I appreciate the opportunity to assist you with your question regarding your concern.
I do understand that you want to clear things out. I am very sorry for the confusion this has caused you. Let me assist you with the best that I can for us to be able to resolve on your concern.
Upon carefully reviewing your account, I have seen that you would have a perfect PayPal account with you. Please be inform that your PayPal account would only be blocked if you would have certain restriction in your account, for as long your account would not be restricted your account would not be locked. I assure you that your account would not be lock.
I hope I was able to address your concern accordingly. It has been a great experience to serve an outstanding client like you. I really do appreciate your patience and understanding.
I am not enquiring about my own paypal account. I am enquiring about the sellers account. I recently won an auction on ebay and when I tried to pay I was informed that the seller was not able to receive payment. The seller informed me that paypal had locked his account until he received a pin number in the post. I want to know if this is an action paypal takes, ie, is it possible?
Dear Jamie Kitson,
Thank you for contacting PayPal. My name is Charlene and I appreciate the opportunity to assist you with your questions.
I understand that you were informed that the recipient was unable to receive payments due to the limitations on their account when you try to pay the seller.
Ms Kitson, I am not able to check if there are limitations on the account of the seller. It would be better if the seller will contact us so we can check and further assist them as to why they cannot receive payments.
I hope I was able to answer your query. Thank you for your time. We highly value the trust customers like you place on us. Rest assured that we always give our best to provide you with excellent, secured services. Should you need further assistance, please feel free to email or call our Customer Service Representatives on 08707 307 191.
I am not asking you to check the account of the seller, I am asking if what he says is possible. Does paypal sometimes lock accounts until the user has received a letter in the post containing a pin number?
Dear Jamie Kitson,
Thank you for contacting PayPal. My name is Andy and I appreciate the
opportunity to assist you with your concerns.
I understand that your seller still cannot receive the payments on his
I apologise for the inconvenience that this may have caused you. Upon
careful review of your previous correspondence with us, I was able to see
that you were given the information that your sellers account does not have
any restriction to receive any payment; we also provided information of a
possible spoof that you might have received. However if your seller is
insist that he/she cannot receive the payment you may need to advise him to
contact PayPal so that we would be able to assist him/her. If there are no
limitations on your sellers account we believe that there should be no
problem for him/her to receive the payment. In addition PayPal do not block
payments in relation with codes confirmed from the post.
I have now spoken to one of your representatives by phone. She
informed me that the previous person would not have been able to check
the seller's account and that it is possible that Paypal has suspended
his account until he receives a pin code via post.
Thank you and goodnight.
Monday, November 10, 2008
Saturday, November 08, 2008
|Subscription Discount||31 Oct 08||0.14|
|Unlimited Anyone UK Texts (x2)||31 Oct 08||0.00|
|O2 Web Bolt On||04 Oct 08 - 31 Oct 08||-5.77|
|Unlimited Web Bolt On||03 Oct 08 - 30 Oct 08||0.00|
|Free Itemised Billing||01 Oct 08 - 31 Oct 08||0.00|
|Unlimited Anyone UK Texts||01 Nov 08 - 30 Nov 08||0.00|
|Unlimited Web Bolt On||31 Oct 08||0.00|
|Unlimited Web Bolt On||01 Nov 08 - 30 Nov 08||0.00|
|Total monthly extras||-£5.63|
I don't think I'll be rushing to point out to them that they've subtracted the price of my web bolt-on from my bill rather than adding it. I seem to remember NASA did a similar thing with Hubble, so they're in good company. Or was that when they mixed metric and imperial?
Thursday, October 30, 2008
Jamie can I buy it off you now for £200 incl p p
Don't be ridiculous.
Dear jamie,The phone eventually sold for £290. Unfortunately to someone registered in Germany, on business in the US and buying it for their business partner's daughter in Lagos. You can read my response at the bottom of my new listing.
thanks for the rude reply good luck with ur sale
a polite no would be nice . anyone would think ur selling the only i
phone on here th e way u responded . v offputting to bid now
Monday, October 06, 2008
Friday, October 03, 2008
The shop assistant tried to persuade me to go with the Wi-Fi (THE CLOUD) bolt-on rather than the Web bolt-on because "that's what the iPhone uses". He was a bit stumped when I asked him what good that would do me outside large cities (for example). I wonder whether this is O2 policy or he was just particularly ill-informed. (Incidentally O2's Wi-Fi bolt-on costs £7.50 a month while buying direct from THE CLOUD seems to only cost £4 a month.)
Purchasing £10 credit is obligatory when you buy a PAYG iPhone. Is that legal? I don't need £10 credit as I am using my Simplicity SIM. The £10 credit SIM also gives you a years access to THE CLOUD apparently, I need to work out if/how THE CLOUD know what SIM card you are using.
The iPhone 3G is a bit of a disappointment really. It seems buggy compared to my original iPhone, and the screen looks slightly discoloured and smaller (I know this is an optical illusion caused but the surround). 2.1 does not seem to have completely ironed out the reception issues, there is a lot of lag on the phone (opening the SMS page takes an age for example) and last night I was getting cut off when I plugged the headset in while on a call(!) Apple have still not fixed their crappy SMS client either, you still can't save draft texts, forward texts or insert phone numbers into texts and the camera is still next to useless. I was however very impressed at the network speed when using it as a modem for my laptop. (Yes I know, shush.) I am also pleased that I can now stream BBC Radio using the FStream App.
My Simplicity tariff is £20 a month for 400 minutes. While in the shop I noticed that they had an offer on for the 600 minute tariff down from £25 to £20. Most months I use about 330 minutes, last month I somehow used about 570 minutes(!) which cost me an extra £30 on my bill :( I wonder if the offer has been going for a month, and if so whether I could argue that they should have automatically put me on the 600 minute tariff.
Thursday, October 02, 2008
Thursday, September 25, 2008
Just days after starting that page I visited nationalrail.co.uk on my iPhone and was stunned to be forwarded to pda.nationalrail.co.uk. Apparently they do have a mobile site. I was so impressed that I emailed them to compliment them on it. When I later visited nationalrail.co.uk again on my iPhone I was no longer forwarded to the mobile site and had to type in the address manually. I emailed them again to point out that their device recognition and forwarding was a bit flaky only to receive the following: "You are not automatically directed to the mobile version of our website." How the fuck are people supposed to know about these things?
I have now also noticed that the search results are not even the same, try getting the direct weekday 8:36 Brighton to London Bridge service on the mobile site.
Incidentally there is also a mobile TfL site that you may not know about.
Wednesday, September 17, 2008
After waiting a couple of weeks for O2 to get back to me (2 days quoted) I decided to call them. After explaining my problems I was told that the full amount I was charged while away has been refunded to my account. I guess they just couldn't be bothered to investigate.
Having destroyed my SmartTalk, Griffin have ceased contact. Maybe it was a joke.
* Seems that the Virgin Media guy I spoke to was wrong: 1. The opt out service only relates to unaddressed mail. Royal Mail is still legally obliged to deliver all addressed mail, which includes mail that is addressed “To the Occupier”. The Virgin Media junk mail is all addressed "To the Occupier".
Friday, September 12, 2008
I have been considering buying a new bike recently and the fact that my new company subscribes to the Ride 2 Work* scheme, coupled with the recent failure of my front brake cable** and the stars aligning meant that the auspicious time of bicycle purchase was upon me. The government's cycle to work scheme is advantageous as an employee pays for cycle equipment out of their gross pay over the course of a year, not only saving whatever income tax*** they would pay (ie, roughly 30%) but also by staggering the payment over a year. So I visited HR to ask how one could go about joining the scheme. I was told that the paper work wasn't ready but that as I was so in need I could run it past my big boss. He was busy but I went to a cycle shop after work to have a look at bikes, assuming that I could buy a bike and basically just pass the receipt on to my employer. After chatting with the assistant**** in the shop about the scheme I was again reminded of the rule that nothing is simple that can be made complicated by bureaucracy. Here's how the scheme actually works: You find out which shop your company has joined up with. You chose a bike from that shop. You record how much that bike costs. You fill in the following forms: Employee Registration, Employee Salary Sacrifice Agreement and Purchase Order. Finance (hopefully) approves your request. Your work informs the shop's head office. They send back a voucher. You collect bike. This, according to the first sentence in section 1.2 of the bumf I now have "couldn't be simpler". I beg to differ.
* As I have discovered this name is important, as it indicates which company you can buy your cycling equipment from, Ride2Work is the Evens Cycles scheme, other cycle to work schemes are available.
UPDATE I don't think this is true, in theory the scheme just allows your employer to give you an interest and tax free loan to buy a bike, however in practice companies such as Evans manage to lock companies in to their own schemes by making it simpler for them.
** Yes I am still using it. I came across the bridge of death this morning to find firemen trying to free another cyclist from beneath another lorry.
*** Actually it's better than I thought, you not only get income tax and national insurance off, but VAT too bringing the saving up to about 40% in my case.
**** When I said to the assistant that I would save whatever tax I pay, say 30%, he replied, well, it could be 50%. That's right, I am in the top tax bracket. Not.
Tuesday, September 09, 2008
Friday, September 05, 2008
We handle exchanges for international customers a little differently. Rather than have you send us the defective product, we request taking a digital picture of the defective product destroyed. You can smash, burn or crack open in whatever way you would like, so long as you do so safely. Also, take a digital picture (or scan a copy) of your receipt. PLEASE DO A BEFORE AND AFTER PHOTO.
I'll say that's a little "different". Is someone winding me up?
I decided to play it safe and just tell O2 customer support that I had not made the calls and not confuse them with my suspicions. The woman I spoke to would just not have it. Those calls are on the system and therefore they were made, she would not accept that there could be any mistake. Regarding the 5 digit number her response was that sometimes the system doesn't record the whole number. Yeah, right. Eventually, after much prodding she reluctantly agreed to fill in an investigation form and said that someone would contact me within a few days. A week later I am still waiting.
Incidentally, O2 Broadband customer support has been the best that I have ever experienced. Unfortunately I can't say the same about their mobile support. Maybe it has something to do with calling on a weekend, you get badly trained, badly motivated, hungover staff.
Subject: Griffin SmartTalk iPhone Mic/Extension Cord
The mic on this product is practically useless, I have to hold it directly in front of my mouth for the other person to hear me, which makes the clip rather pointless. I have gone back to using the Apple headset shipped with my iPhone.
Thank you for your enquiry. The microphone will need to be close to your mouth as the unit has built in noise canceling to block out background noise. Your voice will therefore be blocked out if you are not close to the mic. Unfortunately we only offer refunds on unwanted items within 7 days of purchase.
Right. It's categorising my voice as noise. And I have to actually hold the mic in front of my mouth, I might as well just hold the phone to my head.
To be fair, Griffin's response was a lot more helpful.
Thursday, September 04, 2008
Thursday, August 28, 2008
Tuesday, August 12, 2008
- An inability to drive, although of course asking you to drive as shorter distance as possible through the car park may be an advantage to others, including the genuinely disabled.
- An inability to park, though of course those larger disabled bays will give you more room for error, maybe you could start by trying to park between the lines.
- Obesity, though of course the larger disabled bays are a help in allowing you to get out of your car, and the fact that the disabled bays are closer to the shop will mean that you conserve energy and do not risk the loss of any of that essential body fat.
- Vanity, though of course the larger disabled bays will allow you to admire your reflection in your windows.
Saturday, August 09, 2008
My girlfriend just texted me to ask me if I am a Sun certified Java programmer. I have always thought certification is for losers, but maybe that's just the ones that crow about being Microsoft certified, or more often, due to be MS certified.
Wednesday, August 06, 2008
Kai has also blogged on this too of course.
Tuesday, August 05, 2008
Monday, August 04, 2008
A few months ago we had some problems with our boiler. They first needed to come round and assess the situation. Someone then came round to fit a new expansion vessel. He arrived in the afternoon and when he saw the boiler said that it was an all day, two person job. He went away and left the expansion vessel with us. In the mean time a private firm came round. They informed us that the expansion vessel wouldn't solve our hot water problems, and that they didn't think the expansion vessel that had been left with us was the correct model. Over a series of long phone holds and eventual conversations I tried to persuade various people on the phone that we needed a different part. I don't even need to tell you what the outcome was.
Sunday, August 03, 2008
What a twat.
Wednesday, July 30, 2008
Tuesday, July 29, 2008
Oh, I almost forgot, When I first visited the site I was greeted with the following:
We are sorry, but the web browser you are using is not compatible with the online Choose and Book service.So I tried IE, same message, so I had to use IE 8 in version 7 mode just to login. And I had to do all that just to find out that I had to call Guy's.
We apologise unconditionally for any inconvenience caused by this problem and can assure that we are working to make sure that future versions of the Choose and Book online service work in as many types of browser as possible.